Withdrawal Process
What should I prepare before withdrawing?
To avoid unnecessary review or hold times, make sure you’ve completed these steps first:
- Finish your KYC verification (valid photo ID and clear selfie).
- Link a payout bank account that exactly matches your full legal name.
- Ensure all active bonuses are settled or fully wagered.
Note: Withdrawals must comply with our Terms & Conditions.
Name mismatches, incomplete KYC, or unfinished rollover often cause processing delays.
How do I make a withdrawal request?
Here’s how to cash out in under a minute:
- Go to your Withdraw Page inside your account dashboard.
- Select your preferred withdrawal method or linked bank.
- Enter your desired amount and confirm the transaction.
- You’ll receive a status update once your request is approved.
How long does it take to receive funds?
Most approved withdrawals are credited within 5–10 minutes.
Larger requests or security checks might take a bit longer, especially during bank maintenance or public holidays.
Which withdrawal methods are supported?
Currently available payout options include:
- Bank Transfer (OSKO / NPP): Real-time transactions to major Australian banks — typically near-instant once approved.
- Crypto Payouts: Selected members may request USDT or BTC withdrawals upon KYC clearance.
Why is my withdrawal delayed or declined?
Check the following before contacting support:
- Is your registered name identical to your bank account name?
- Have you submitted valid and readable KYC documents?
- Are all bonus wagering conditions completed?
- Is your bank account open and able to receive OSKO/NPP payments?
If everything checks out but your payout still hasn’t arrived, contact our support team for assistance.
Ready to Withdraw?
Start your withdrawal now
Submit your payout request and relax — most transactions complete within minutes after approval.